This privacy notice sets out how New Schools Network (NSN) uses and protects information that you provide when you use this website.

NSN is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, such as your contact details, then you can be assured that it will only be used in accordance with this privacy notice.

NSN may change this policy from time to time by updating this page. This notice was last updated in July 2021.

What we collect

We may collect personal data, including:

  • Your name
  • Your job title and place of work
  • Contact information, including your email address
  • Details of previous work experience, skills, and hobbies (e.g. in a CV submitted to the Academy Ambassadors Programme)
  • Demographic information, such as your postcode

We may also collect non-personal data where relevant, such as dietary requirements if you are attending one of our events.

Sensitive personal data may be collected when applying for a non-executive director role through the Academy Ambassadors Programme. Submission of such data is optional. This may include data related to:

  • Ethnicity
  • Religion
  • Physical and/or mental health conditions
  • Sexuality
  • Philosophical or political opinion
  • Trade union membership/non-membership
  • Involvement in criminal proceedings. 

Sensitive data collected through the Academy Ambassadors Programme are stored securely and controls are in place to limit access only to those staff required by contact to report on such information. Sensitive data submitted when applying for a non-executive director role are not stored on the website.

What we do with the information we gather

We require this information to understand your needs and to deliver our services, and in particular for the following reasons:

  • Internal record keeping
  • Registration and enrolment onto our packages of support
  • Applications to non-executive director roles advertised by the Academy Ambassadors Programme
  • Registration for events
  • To respond to contact enquiries submitted through the website

We may contact you if we have information that may help you or other information which we think you may find interesting using the email address which you have provided. These emails will be sent to you only if you have given us permission to do so when submitting your contact information or there is another lawful basis.

NSN will retain personal data for no longer than is necessary; this will depend on the circumstance of each case, taking into account the reason the data are obtained. Data are stored for no more than 24 months if there is no legitimate reason for it to be stored other than in the below scenarios. 

Applications received through the Academy Ambassadors Programme (i.e. CVs and/or LinkedIn profile details) are retained for as long as a candidate is searching for an appropriate role. If a candidate is appointed, data are held for reporting purposes and in order for relevant updates to be provided; this will be held for as long as you are in post (to the best of our knowledge), or unless you state otherwise.

If for any reason a candidate is deemed unsuitable to be an Academy Ambassadors, basic identifying information (i.e. name, email address, address, postcode, and details of work experience) will be kept for up to three years for the purposes of identifying future applications.

If serious concerns in relation to safeguarding or fraudulent/criminal activity are raised by any part in the matching process, we reserve the right to keep basic identifying data as listed above for the purposes of identifying future applications. 

Any sensitive personal data provided to the Academy Ambassadors Programme will be held only for as long as a candidate is seeking a role.

If we consider you to be unsuitable to hold a position as an academy trust non-executive director, either because other candidates were a closer fit to the specific academy trust role criteria or because you did not meet the specific academy trust role criteria in any case, then we may retain the following identifying details to match against any future application that you may make:

  • Name
  • Gender
  • Email address
  • Address
  • Postcode
  • Details of your previous work experience
  • Details of previous academy trust roles applied for
  • Full name

Further information on how the Academy Ambassadors Programme uses data can be found here and in our terms and conditions.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Controls and permissions are in place to ensure data are only accessible to the relevant staff to deliver services. 

The Academy Ambassadors Programme is required to share information for reporting purposes with the Department for Education, and to match candidates to governance roles through a partnership with Inspiring Governance. Where possible, data are anonymised (e.g. reporting on the number of appointments, rather than the individual details of each appointment). Due to reporting requirements of the Academy Ambassadors Programme funding, we may not be able to deliver services if you do not wish for data to be shared with the Department for Education/Inspiring Governance. 

If you do not wish for data to be shared, you can make this known at the point of submission or by emailing

In the event the Department for Education terminates NSN's contract to deliver free school support services, NSN is required to share relevant personal data with the Department. This is only relevant to data collected to deliver the contract, such as email addresses of those who have contacted NSN to receive support.

Other than where contractually required, NSN will not sell, distribute or lease your personal information to third parties unless we have your permission.

Your data may be stored on a third-party service platform, such as our internal database platform (Salesforce); this will be accessed only by NSN and cannot be used by the third-party.

Our website server, and most third-party platforms, are based in the US. These are protected by the EU-US Privacy Shield, an agreed legal framework for transatlantic data flow to adhere to the principles of General Data Protection Regulation.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Your rights

If you have submitted your personal data, you have the right to withdraw consent, to rectification (if you believe the data are inaccurate), to portability (if you would like a copy of your data to be transferred to another organisation), and to erasure (also known as the 'right to be forgotten', to have your data removed from our database).

If you would like all record of your personal data to be deleted by NSN, you can submit a request by contacting Teresa Clack via Written requests should be sent by post to Teresa Clack, New Schools Network, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ. If you are not satisfied with the response you receive, you have the right to contact the Information Commissioners Office.

If you believe that any information we are holding on you is incorrect or incomplete, please email or write to us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

For further information or enquires about our Data Protection Policy, please contact Teresa Clack via